SENIOR PROJECT COMMUNICATIONS OFFICER/DIGITAL CONTENT AND COMMUNICATIONS OFFICER

Leading communications and change engagement for the Digital Health Services team across one of Queensland's most geographically complex health services. Key work includes managing project communications for the Best Practice EMR Implementation (BpI) delivered across ten remote facilities in partnership with KPMG - translating complex clinical system changes into clear, accessible messaging for frontline staff, executives, and community audiences. Responsibilities span internal communications strategy, newsletter production (DigiYarns), stakeholder briefings, executive-ready materials, multimedia content creation, infographics, and explainer videos. Also backfilled the Digital Health Training Manager (AO7) role, coordinating team priorities, training workflows, and stakeholder engagement.

WEBSITE DEVELOPER AND GRAPHIC ARTIST 

Responsible for all digital design and communications across CHHHS, including leading the development of the organisation's brand identity in consultation with staff and community groups. Managed internal and external campaigns end-to-end, from concept through to delivery. Acted as primary liaison between Queensland Health's Digital Transformation Team and CHHHS to redesign and launch the organisation's public-facing website. Managed the QHEPS intranet, social media channels (Facebook, Instagram, LinkedIn), and provided photography and videography for campaigns and events. Supervised an AO4 Web Publisher.

FOUNDER - BRAND, WEB AND COMMUNICATIONS DESIGN

Running an independent design studio delivering corporate brand identity, website design and development, print and collateral, and strategic communications for professional services and corporate clients. Work spans brand strategy through to execution - from full identity systems and research project branding to website builds and managed digital services. Clients include government agencies, research institutions, and private sector organisations across Queensland.

UX  AND WEB DESIGNER

Worked within the Web and Digital Delivery team on user research, interface design, and development across approximately 2,000 state school and departmental websites. Developed the DET UX Guidelines - an adaptation of the Queensland Government's Consistent User Experience (CUE) standards - used internally and provided to external vendors. Designed and developed flexible web templates for Queensland State School websites and maintained the DET primary website and SharePoint intranet environment.

DIGITAL DESIGNER / DIGITAL GROUP OFFICER

Delivered digital design and multimedia support for the Corporate Communications branch, including brand governance, campaign development, and stakeholder engagement across partner departments including Premier and Cabinet. Also maintained and developed the qld.gov.au/law website, converting manual DJAG services into online forms, training business units on CMS publishing standards, and managing content workflow across the department. 

Earlier roles span desktop publishing, front-end web development, instructional design, and multimedia production across education, government, and private sector organisations. Gained foundational experience in curriculum resource development, accessibility compliance, and CMS publishing.

CERTIFICATE III IN AVIATION (REMOTE PILOT) / CASA REMOTE PILOT LICENCE (REPL) / AERONAUTIC RADIO OPERATOR CERTIFICATE (AROC)

A nationally recognised qualification covering the full scope of remotely piloted aircraft systems (RPAS) operations - including air law, human factors, situational awareness, navigation, ground control, and multi-rotor operations. The course incorporated the CASA Remote Pilot Licence (RePL) and Aeronautical Radio Operator Certificate (AROC) theory within a single learning journey, with practical flying assessment required for completion.

Licences and Certificates held:

• Remote Pilot Licence (RePL) - Civil Aviation Safety Authority (CASA)
• Aeronautical Radio Operators Certificate (AROC) - Civil Aviation Safety Authority (CASA)

GRADUATE CERTIFICATE IN UX AND WEB DESIGN (CURRENTLY STUDYING, EXPECTING COMPLETION END 2022)

A Graduate Certificate in UX and Web Design enhances understanding of the process of designing digital products that are useful, easy to use and pleasant to interact with. This qualification also covers the use of customer experience analysis and technology systems for the delivery of online content, exploring the practical side of hosting platforms, performance measurement and metrics system.

BACHLOR OF TECHNOLOGY (AVIATION)

The Bachelor of Aviation Technology is a theory-based program that covers elements of information technology (programming, network communications, systems development, website development) business management (management techniques, organisational behaviour, marketing, basic finance) and aviation (general aircraft knowledge, aerodynamics, meteorology, navigation etc).

DIPLOMA OF COMMERICAL ARTS (GRAPHIC DESIGN)

The Diploma of Commercial Arts is a unique hands-on course that teaches advanced graphic design skills such as typography, layout and design, colour psychology, computer graphics, marker concepts, advanced advertising, packaging design, promotional design and commercial illustration.

Examples of work in both current and previous positions

Thoughts and ideas of recent projects and work.