In my role as a Communications Officer, I was recently part of project in transforming healthcare across the Torres and Cape region. The Best Practice Implementation (BpI) Project was a major step towards unifying patient records under one Primary Healthcare Electronic Medical Record (EMR) system. This project aimed to unify patient records across 11 healthcare facilities, bringing them onto a single EMR system called Best Practice. It not only streamlinesd healthcare processes but also enhances the quality of care available to patients, especially those in remote communities.

In healthcare, communication is essential for patient safety and satisfaction. As a former employee in a hospital, We recognised the importance of the "Hello, My Name Is" campaign and decided to take action to ensure it was successfully implemented. Here, I will share how I turned this campaign into a process that engaged staff and improved patient experiences.

The importance of Indigenous art and culture in Australia cannot be overstated. It is a vital part of the country's identity and is deeply intertwined with the history and traditions of the Indigenous people. Many organisations in Australia, including hospitals and healthcare providers, recognise this and seek to incorporate Indigenous art into their branding and design.